Cafe Morrisons - St. Helens

Staff are ignorant beyond believe, no eye contact, no smile I had my one year old granddaughter with me who kept saying hiya! Never even looked at her never mind reply. I find Morriston cafe is the worse place in st.helens the staff need some serious customer service training.

Popped into the cafe for lunch today with my son used the self order screen. Waited approx 25 minutes to be served. The food service wasn't great. Had to ask for our drinks only to be told it was self service. Had to change the mug as the first one I selected was dirty. Then asked for our desserts only to be told they didn't have any chocolate brownies. Showed my receipt had to ask for an alternative. Apparently the self service till doesn't reflect actual stock. Disappointed won't be visiting again anytime soon.

I was driving my daughter up to Edge Hill University for an interview and we needed to stop off somewhere for breakfast en-route. As St. Helens is my hometown I'd thought of stopping at the McDonalds off the Linkway but then decided a proper breakfast might be required and headed for Morrisons instead. I'd heard of their Big Daddy Breakfast before but hadn't specifically gone there to try one (my local Morrisons is a small one without a cafe so I'd never had the opportunity before . I decided to rise the challenge whilst my daughter just stuck with a Big Breakfast. We both ordered coffee which comes as unlimited refills courtesy of a machine, but the latte was perfectly fine (or I should say lattes, if you're offered free refills it would be rude to say no! . The Big Daddy includes 3 x sausages, 3 x bacon, 3 x hash browns, 2 x eggs, 2 x black pudding, fried bread, beans, mushrooms and tomato. I have a couple of quibbles, firstly you get offered a choice of fried, poached or scrambled eggs and I chose poached but the eggs I was served looks far more like fried to me, although they at least had runny yolks to dip my sausages in. Secondly I was asked what type of toast I'd liked and asked for white. It wasn't clear that toast was an optional extra that you pay for and I had really thought it through I could have given it a miss given that the breakfast already includes fried bread. Maybe a better option would be to offer a choice of either fried bread or toast? All in all it was a decent breakfast. The food arrived pretty quickly, there were plenty of tables to choose from, it was clean and being in a supermarket parking was an absolute doddle.

Lovely cooked breakfast here and it doesnt break the bank me and the wife usually visit here as often as we can

We used to get breakfast here all the time but it has got worse and worse. The final straw was last time we went in. There was no clean cups no sugar or milk no knives and forks and nearly every table was piled high with dirty dishes. Only 2 girls working that didn’t have a rush in them. Then again what can you expect when the woman who we assumed is the manager all in white seems to do nothin except straighten bottles in the fridge and chat to customers. We were there over 40 mins and she did nothing the whole time. Made a complaint about the state of the place but as usual nothing will be done. I can guarantee we won’t be eating or shopping there again!