Union Jack Fish and Chips

I am disappointed that despite having ample opportunity to get it right, the restaurant managed to mess up my experience. I placed an order at 3:30 pm and had to wait in a long line due to the overwhelming number of orders at the same time. There was only one staff member attending to orders, who was constantly interrupted by other phone calls to take more orders. This indicates poor management.

I have dined at the Port Colborne location several times and thought I would give this place a try since it is conveniently located near the hospital. The fish and chips here are always amazing. I typically go for the squid, which is cheaper than the halibut but comes in a larger portion. I highly recommend it!

No smile or manner from their employee owner is terrible no coffee ever on. Owner is not nice, even the staff makes their tips share with him.

The food was delicious. Unfortunately, a man I suspect was the owner was extremely disastrous for his employees. He had all called them into the cash register and had a staff meeting in front of everyone who was waiting for the food began to be an idiot for everyone. I'm so sorry the girls work. One of the girls was close to tears and he stopped. I understand the need to train and coach staff. But that should be done away with the customers. And should never be done in a way that illuminates everyone or brings some close tears. If you want good employees, this is not the way to have them. Just as I wanted to get my money back, my food came from the kitchen. He looked at the job and continued to be mean for his staff. My daughter went to the counter and asked if my food? And he said yes. My daughter said you know there's time and place. And that's not it. He was so consumed that he gave his employees hard time not even to hear them. Then I went to the counter and told all the girls that I was sorry they had to deal with it. Probably never back to this place I want to go to a place that treats their employees so

Service good, would return for another meal Restaurant a little dated Again food very good coldslaw awesome