Riad - Springfield

I don't typically write negative reviews, but the manager at this restaurant tonight was as incompetent as a submarine with doors. Our order was missing items and some of our food was burnt to the point of being inedible. When we called to inform management, they were not helpful or empathetic, and instead chose to argue with us. A single shoe would have a better personality and competency than this manager. Overall, the customer service was horrible.

Ordered from the Mr Beast app. The food was ready on time, but I walked into an empty restaurant with a girl standing behind the bar. She was on speaker phone with a man who was either doing math homework or adding up tips. Regardless she sits my order onthe bar and barely look at me. I asked her if everything was there. She shoots me an annoyed look. I left and my order isn'tright at all. What a terrible first experience. Will be my last. If you're looking for a dirty place with horrible costumerservice, run, don't walk to Riad. Posting pics of the 3 burgers I ordered and the 3 burgers I received.

Consistently delicious gyros and yet another excellent experience! I accidentally left my purse there last night and the owner came in outside of their hours of operation to make sure that it was returned to me this morning. You can't beat that level ofcustomer service! I will definitely be returning soon!

Came to see the Arthur Duncan Jazz Trio!!! The Music, Food, and Drinks were Absolutely Outstanding!!!! ???? Try the Greek platter and the Green Pineapple drink! Good selection of beers too!!! Relaxing ???? Yes, I meant the Arabic platter!!! Thedrinks ???? were awesome...lol

Have eaten here a few times, always get the Gryo. Going to try kebabs next time, here is a gyro meal with baklava. Meat is very good quality, baklava very well made. I've eaten alot I'd know. ????