Olive Garden - Springfield

It was a good experience. our waitress was friendly and friendly, but seemed a little overwhelmed. the Alfredo sauce is quite bland. it could be better if they were not so stingy with him. of two commands, had neither enough soned to even gently coat all noodles.

Always consistent! friendly service. although it is a chain, eating is always good and the staff are always friendly

My daughter and her family brought me and my husband to the birthday. the waiter was terrible. he always took our two drinks while waiting for my daughter. When she arrived there, he took the job for drinks and the same we waited. he took our job and we received the salat and broth sticks. he did not even come back to refill on soaked salate or broth sticks. three groups came after us and ate and went and we did not get our food yet. we had to ask another waiter for filling. the other waitress and wait wait for tables. After an hour and 25 minutes we went. he came and said your food is ready for what's going on. he never said if there was a problem or apologized. I was very disappointed, especially on my birthday.?

My daughter and her family brought me and my husband to the birthday. the waiter was terrible. he always took our two drinks while waiting for my daughter. When she arrived there, he took the job for drinks and the same we waited. he took our job and we received the salat and broth sticks. he did not even come back to refill on soaked salate or broth sticks. three groups came after us and ate and went and we did not get our food yet. we had to ask another waiter for filling. the other waitress and wait wait for tables. After an hour and 25 minutes we went. he came and said your food is ready for what's going on. he never said if there was a problem or apologized. I was very disappointed, especially on my birthday.?

The reviews over hype this place. Don't get me wrong there are good things about this place however, there are some important cons. Anywho let's start with the pros.Pro:Excellent service/attentive/caring/informativeThe bread sticks/appetizers are really good!Bathrooms relatively clean/Lobby/dining areas are also clean.The wait time was decent for my recent experience for the seating.Sauces was delicious!To go boxes sturdyOur waiter gave us extra chocolate which was really sweet of them. I forgot their name but they deserve a raise. They were new and stressed but they seem to handle such a stressful job very well. Thank you ?Parking is good though and it seems wheel chair accessible.Cons:Tables seated for three are a little too small. No arm room and it just felt way too crowded.I got marinara and noodles. They were so bland and tasted like water. I couldn't finish the meal so I just kept eating the bread sticks. I'm disappointed since we had a long wait time for the food.The price was not worth it for the quality of what I got.Last time I was here, I had an 4+ hour wait time. We didn't end up eating there but I wanted to mention that.I know there's more pros than cons, however in my opinion the weight of the cons outweigh the pros unfortunately. Now I would not say it's a terrible place to go, I would just have to say that it's over all okay. I personally wouldn't go unless it's just for the bread sticks.