Kfc - Springfield

The chicken sandwiches is the bomb they are fantastic and their food is always good

Always love getting take out here, the food is good and service is always very good too. It's a really attractive place inside with nice gift items for sale. I have to say, I got a new entree I had not had before and was very disappointed. It was basalmicchicken, was disappointed that under the glaze/coating was a very thick layer of skin and fatty meat. Very unappetizing andnot a lot of flavor. The side dishes were excellent as always, as were the cookies! The meat loaf Is always perfect, as is thepot roast. The boneless and skinless) chicken with siracha honey in the side is tasty, too. Don't get the basalmic chicken!

Great atmosphere since the remodel. Friendly staff. Was very busy, but they got the orders ready promptly and correctly.

Ordered at the drive thru speaker, drove around, and the lady asked why I had because she didn't ring it up. Told her my order again which was a 12 piece meal , she pulled it and I left. When I got home and looked through the bucket, I had 8 pieces. 1breast, 3 thighs, 4 drums, no wings. Full price for a partial meal. Thanks

There was an incident with premium food delivery (not KFC’s fault). The manager Heather went above and beyond to correct the issue whenever it wasn’t even her fault. Her costumer service problem solving skills are outstanding. She is an amazing manger truly cared about the issue I was facing. She made sure ya girl got her chicken! ! Thank you heather for helping me!