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Tilbagemelding
Bidrage med feedbackBeen here before. This time was a bit different. Perhaps new management but things were different. Christmas and no mulled wine? How very dare you? My friend could not get the beer he wanted either. Hmmmmm. We were both a bit disappointed. Verdict. Must try harder.
*UPDATED AFTER RESPONSE* I came here to watch the football and they put out the same food menu on every table. When I went to the bar to order food, the price which the amount came up to was nearly double what was on the menu. The reason for this? sorry this is an old food menu . Then why put it on every single table? Unfortunately I already tapped my card and then requested a refund after hearing the total. Then was told that it takes 5 working days to receive a refund. That 's the first time I 've ever been told that, normally companies just issue a refund using the card machine but here they said differently. Thankfully I have enough money, but for someone else who may not have been able to afford it and then wait 5 days for a refund.. is absolutely ridiculous. To be fair, the waiter seemed new and didn 't seem like he knew anything. But totally unprofessional how they provide food menus on every table with the incorrect prices. I won 't be returning, unless I do not get my refund. EDIT 16/12: I have called over 10 times and no one picks up the phone here. Even when I call directly after an engaged call, no one picks up. I 've tried in the morning when they open and throughout the day. They have not even rejected my payment which they have taken! I 'm now having to log a dispute case with my bank because even though they stated it was refunded it hasn 't been! I have literally been scammed here and paid for money for food and drinks which I didn 't even get!!
The hostel is good and all, but the reception was a little slow, I waited almost 30min while someone else was attended, without the slightest attention from the reception. I was able to leave my bags. The room is ok, bathrooms too. Everything was fine until I left my bags in the basement (where everyone's bags are left and it works as a bar too) and there was a bag with a package of bread closed. When I came back after a few hours there was a hole in the bag and bread crumbs everywhere. It was most likely a mouse. I had heard that there were a lot of rats in big cities, but I didn't expect this to happen inside an establishment. Because of this situation, I will not return to this hostel again.
Was expecting a bit more from the Sunday roast. Went with 3 friends and whilst it was very reasonably priced 3 of us were still quite hungry afterwards. The atmosphere is a little muted as well however this could have just been luck of the draw and the location is good.
Possibly the most obnoxious, disgusting security guards I’ve ever experienced. Turned off their chest cameras so that they could ignore us and gaslight all the women trying to ask them questions. They were honestly just so foul. The bar staff on the other hand were so nice and unfortunately the pub is ruined by the people at the entrance