Costco Food Court - Southlake

0 stars to their tire service dept.1. They will not fix emergency flats unless you schedule an appointment. So next time you have a flat tire make sure to plan it in advance and schedule appointment. I had to practically beg manager to fix a tire with low air pressure 30 minutes before they closed. Guess they expect customers to swap spare and wait 2 weeks out for repair.!2. They will not fix flats where fix a flat was used. On a late Sunday night cross country trip had no other choice to use fix a flat for tire slowily using air pressure. Chose this option given time of day no light and lack of shoulder on highway. The tire crew and manager refused to fix a simple flat over 1 inch from the sidewall because a slight amount fix a flat was used. The size and location was well with in Michelen standards for repair. Instead the he manager wanted me to buy a new pro rated tire for $100 on a set of tires only 6 months oldBottom line. You get what you pay for. They usually have the lowest purchase price but Costco will meet up ANY excuse to not service your tires, they will not accommodate emergency repairs and they will fabricate any reason to sell you unnecessary new tires at your cost so I assure you your total out of pocket costs for tires will far exceed their competition who UNDERSTAND simply emergency flat repairs

This could be the worst food I’ve ever had. I can’t believe Portnoy even gave their pizza a 2 rating out of 10. It’s worse than that. The soda fountain doesn’t carry anything that hasn’t been around 50 years. The wraps burn your mouth. I’ve tried really hard to like something here due to the low prices but you get what you pay for.

Don't expect anyone to go out of their way in the bakery department. I asked for a rainbow border and rainbow letters and they couldn't bother to call me and let me know they weren't going to do that. I put order in on Tuesday and picked up on Saturday. They had plenty of time to call and I would have gone somewhere else. I showed up on Saturday and the baker handed me the cake and walked away. Won't be ordering from their bakery department again. It's just lazy.

Have been a Costco member since 2017 and have used my membership at clubs all over Texas with no problem. I was racially profiled at this Costco when I was asked to show my Costco ID at self checkout. I thought this was an odd request but gladly pulled out my membership anyway and was asked to see the back of it as well. He quickly snatched it up and did not want to give it back to me. I was the only customer that was asked to show their Costco card. He did not check anybody else's after. They asked me for my ID to verify that I was on the account and held me up for 15 minutes while they checked. I explained that my grandmother was disabled and physically does not leave the house. They made it seem like they were being gracious by allowing me to purchase the little produce I had to make dinner for my family. I will be contacting corporate.

The most raciest costco location in DFW, all the employees looks down to other races except white people. I went to pharmacy to get help this white lady at counter ignoring me pretending she was doing something but she was on her phone. I waited for next person while she is on her phone. I was looking for probiotics which she said they don't have it she didn't looked what I was looking for. I found myself and yes have in raw 20feet where she was standing. Thanks for not helping me and for being raciest. This location's employee will say hi to the person in front of you and don't even acknowledge you while ringing your items. Zero customer service. I called the location and spoke with assistant manager Keith. He did not say that he going call back with updates or any. I wish I have an other location near me.