Thai Xpress - Southfield

They don’t allow any takeout orders after 7pm. I haven’t been able to order once in the last year as they don’t take over the phone orders and can never get the online ordering to work. Used to be my favorite Thai place but I’m done trying to order here as they make it impossible.

Kinda weird vibe inside. They have about 500 plastic grocery bags taking up counter real estate. Cashiers add zero value, hardly even say hi. Food is good seems consistent.

My stay was amazing! Barbara was super sweet and helpful. She got me checked in a little early since my flight came in early and it was really cold. She anticipated my needs and made my stay super nice. The food was good the Starbucks was good. The bathroom in my room was like a freaking spa!

First off the young lady that works the counter/ register is definitely in need of coaching in her approach and understanding what the customer is conveying to her and give the customer what their paying for! Ex. Customer specially asked her about a certain rice being exchanged for a substitute rice instead of saffron he wanted brown and she could not make that concession for the customer. Something so small and simple ... her excuse was that particular dish comes with saffron and it can 't be altered Huh??? Why not it 's one rice for another all other ingredients stay the same with the exception of the rice...??‍ I didn 't understand that and neither did the customer who was ordering it. And also the portions of the food you receive have drastically changed on a much smaller scale ... for the prices their asking I do believe they could have kept their original portions. The customer should get their worth. Food is still very good but the portions are extremely limited.

The food is fresh and clean. The wait is usually quick, and food is quality. The food is not cheap but you pay for what you want. The one negative is that you have to ask for condiments. If you don't, you won't have them. UPDATE: The process to order is not as customer friendly as previously, and they are very short staffed. The food did not seem to be affected, but the prices seem to have increased since the last time I was there.Parking: No handicap accessible!Wheelchair accessibility: The handicap parking is located at the end of the building....not very accessible at all!