Round Table Pizza - South San Francisco

The customer service at this restaurant was excellent. The manager was very helpful and took care of any issues promptly. The manager, a lady from Colombia, provided exceptional service.

I requested a pizza with half light cheese and half regular cheese, but they gave me all regular cheese instead. When I called to complain, the person I spoke to said I needed to ask for extra light cheese next time. They did not offer a refund or anything to make it right. Additionally, the cinnamon sticks we ordered were overcooked and extremely hard. I was very disappointed. The next time I ordered, I specifically asked for half extra light cheese and they still gave me extra light cheese all around. It's frustrating to find good pizza around here.

The pizza did not look very appetizing and did not have enough toppings to qualify as a personal pizza. The taste was decent, but there was too much chatter and noise in the restaurant.

Worst round table I have ever been to. I ordered from the app and they wouldn't deliver to the hotel we were staying at 1.6 miles away. so we ordered for pick-up. The Pizzas were over cooked and cut improperly, they weren't ready when we got there andwe came 10 minutes later than the time they were supposed to be ready. They didn't make the salad we ordered, and instead toldus to make our own. The vegetables for the salad were not in the greatest shape. The cucumbers were frozen and nothing seemedfresh at all. There was no ranch dressing which I ordered for the garlic bread sticks, and they didn't even have the soda weordered either. While I didn't directly interact with the staff, I was told that they seemed high on weed. That would certainlyexplain the overcooked,improperly cut pizza, and totally worthless salad bar. So basically. we paid Round Table prices forLittle Ceasars quality. I am absolutely disappointed and will never order from this location again. I suggest that you do noteither. Chances are this was not a one-off incident. The salad bar says it all.

They automatically get 2 stars because it's Round Table and the pizza is amazing. They lose a star for not delivering 1.5 miles away (9 minute drive) meaning if you're staying at any of the hotels on S. Airport Blvd then you're out of luck ondelivery. They lose another star for the two store employees (young man and slightly older woman) being obviously messed up onsomething. They kept giggling and speaking to one another in another language while I was interacting with them. It wascompletely unprofessional. Not so much the language thing but the giggling. The last star gets taken off for being handed anempty container to make a salad from the leftovers from the lunch buffet when I ordered a family sized Caesar salad. They didn'thave any Caesar or Ranch dressing and most of the toppings were frozen to the bottoms of the containers. What should have been aquick pick up turned into a very unpleasant experience.