Costa Coffee - South Northamptonshire

I had nearly given up on this particular branch of the restaurant, as it was dirty, unwelcoming, and the staff appeared to lack motivation. Since Costa opened a new branch at the top of town, this location has seemed to intentionally decline in quality. However, my experience today was different. I entered at 3:20 pm and was informed by a sullen staff member that they were only serving takeaway orders. When I inquired why, he stated that they were closing in 20 minutes. The sign on the door indicated a closing time of 4pm, which is unusually early for a town center location. Disappointed, I decided to leave and visit the warm and friendly coffee and cake shop across the street.

If felt cool in the counter area, so we chose to sit upstairs, carrying a tray of drinks. Drinks were great, but the soft, soggy settee was not comfortable as when I sat at the table It was so low if felt as if my chin was on the table. It was also fairly cool up there as well, so kept my coat on. The staff were very friendly and pleasant.

COSTA coffee makes a much better Americano than the Starbucks in the area. Customer service was friendly, informative and helpful.

I was served by 2 young girls today who were miserable and rude. Poor customer service and I’ll be getting coffee elsewhere from now on. I did not feel welcome at all.

I'm a bus driver and I have a lot of breaks so I use this place a lot.These guys are friendly and efficient much nicer than the Banbury Castle Quay Costa . Well done guys , I hope you all get a payrise