John Lewis - Feedback

Very poor experience in the cribs shop today which is disappointing as nothing but excellent service previously. We like JL because it’s dog friendly however on...

Poor experience today, shop assistant told us our dog wasn’t allowed to use the escalator, even though she’s quite happy using them and does regularly. We were...

My partner and I recently had the pleasure of working with Jonathan at the John Lewis in Cribbs Causeway, and we cannot recommend him highly enough. We had a 90...

Went to the Ori cafe, the staff were amazing and the cafe has a great selection of treats and sandwiches, but my god how do the staff work in such a poorly air-...

I visited John Lewis to buy a new built in oven and received excellent customer service. All of my questions plus more were answered.

Stopped for a quick coffee. Staff were friendly. You order at the counter and are given a number to take to your table and then the coffee is brought to you. No...

Very disappointed as no hot food only soup and toasties only one colleague clearing tables notices everywhere asking you to place all dirty dishes on trays plac...

A rare visit for us to our nearest large shopping mall, led to a visit to this in-store café. There are many food outlets in the mall, but it was a busy Saturda...

We visited The Place to eat in John Lewis to have coffee and cake during an afternoon of shopping. It was about 3:30pm on a Sunday afternoon and the queue was m...

Whether it is a cost saving exercise half of the usual counters are closed during the week. What is left was particularly drab. The Coronation Chicken filling t...

This John Lewis is brilliant. There are 4 floors with lots of great produce. All the staff are very helpful and the store is always clean, well stocked, bright...

Huge store with different levels and many products from various product ranges. The bottom floor includes house furniture, house appliances, kitchens, bathrooms...

I came in to your store to get a hamper and I was so confused where to go and this lovely girl called Eleanore (I think she’s new) came to my rescue. She was so...

Very helpful assistant Lisa in furniture assisted in helping with a faulty mattress. Thank you for taking the time to assist with the customer, who was my elder...

On Saturday the 22nd of July at 13:00, we went to John Lewis to shop for baby products. We were welcomed by Louise in the baby section who gave us outstanding c...