Littleover Lodge - South Derbyshire

Went for Mother’s Day , never been before, or was packed very busy bit staff was amazing, on the. All fast attentive polite Food was very good very nice from adults to kids all happy and we all took food home that we hadn’t finished More than highly recommend

Terrible service from rude uninterested staff. Family of 6 were happy to spend a good few hours and plenty of money at this location. Unfortunately the staff were unable to accommodate us and preferred to hang around the bar gossiping with each other. Found a more accommodating place further down the road. Avoid this place at all costs.

After being told their was no lamb, or pork available and that there were no pizzas, my friend and I ordered Paella to share. After a few mouthfuls we agreed it tasted like packet savoury rice and the dish lacked any flavour whatsoever. It was brought to the attention of our server, she said she’d let the chef know and she preceded to take our order for more drinks and a dessert. Apparently this establishment prides itself on using ‘the finest quality ingredients’ and their ‘chefs know what it takes to produce truly amazing dishes’ perhaps last night it was their night off? No saffron, paprika, parsley or even salt and pepper graced this dish there was nothing Spanish about it! Given this and the fact we left half a pan full, we expected the manager to make an appearance and come and see if it ‘satisfied all of their taste buds’ but no, they couldn’t have been too bothered. There was no apology or any effort made and I’m not sure we were even taken seriously. Our server was dismissive, unapologetic and quite frosty when we raised the issue. We queried the bill and she returned having ‘spoken to her manager’ and presented our bill, once again with 10% off. The staff or the manager made no effort to ensure that we returned to the restaurant in the future and based on our experience last night we really won’t be returning. We could have stayed closer to home or even stayed home full stop, and had a better meal. Good customer service was not apparent here, in fact by the end of the evening, we felt like we were in the way. Perhaps upon taking this feedback on board, the owners and managers may consider investing money into the people skills of their staff, instead of the pretentious and quite possibly pointless earpieces and headsets worn by them all. The gimmicks did not provide a nice evening where we chose to spend our hard earned cash. Sadly, it will be memorable for all the wrong reasons.

Attended on a Friday night for a table of 3. Restaurant was very quiet with ourselves and only about 2 other tables with diners (for reference, this was a 7pm sitting). We were waiting for our friend who was running late but before we'd even had chance to settle ourselves down, we were asked for drinks, which I felt was rather hurried and despite saying our mate was only a few minutes away, felt that the waitress could have waited until all 3 of us were sat down. Food orders were taken and food didn't take too long to arrive, expected given it was quiet. Despite being aware that orders for pizza are not likely to arrive at the same time as other meals from the kitchen, I'd still expect that ordering sides to a pizza, which I explicitly said they were sides to the pizza when ordering, they should ideally come out at the same time at the pizza. In this case, fries and onion rings came out in staggered fashion, some 10 minutes before the pizza arrived. Again, I know they made it apparent not to expect other meals at the same time as a pizza, but on a quiet night, it surely can't be that hard to hold off on some fries and onion rings to accompany the pizza at the same time? Reading other reviews for this restaurant, the theme of service seems to be a recurring one. Our experience just felt hurried, rushed and lacking just basic hospitality, with little to no thought put into providing a good dining experience.

I will start by saying i can not fault the staff one bit, they were brilliant with us, friendly, smiley, helpful. The resturant itself is a nice restuarant too. Its a nice setting and i bet sitting outside for a meal in the sun would also be nice. The thing that lets littleover lodge down, is unfortunatley... the food. I personally ordered the Homemade fishcakes and my gf the Homemade soup, if they were homemade im a monkeys uncle.. they were 100% frozen fishcakes, my sister in law up the table said the same thing. The soup was also a heinz vegetable soup, no way was it a home made soup... so although not really bad, it was basically a sainsburys brought staeter for us both. The mains, i had pie and mash, my gf the pie and chips.... bland pie with hardly any filling and just mash and peas. ALTHO i will say this, a few on our table had the sizzling indian platter that was huge and i tasted a bit and was good. They have a wide range of drinks on offer, lagers on tap are estrella and budweiser, cocktails are on tap too which i always find a bit of a shame. As i say i cant fault the staff one bit.. Would i go again, maybe but to have just the indian sizzler, but tbh. I probably wont which is a shame