Chipotle Mexican Grill

Ordered on the app and set the time for 3:30pm since I was only 5-10mins away from the location. Arrived at the location early (3:27pm) but still had to wait all the way until 3:45pm to receive my food while countless people walked in, ordered from the counter with no one in line. There was at least 6-7 employees in the store with at least 3 people that were already waiting to get their online order as well. If you plan on getting Chipotle from this location, just stop

This place is a disaster every time we go. The last two times I went to pick up my meals someone else apparently had taken them. Today my wife went to pick up food, and she was told when she arrived that there were no chips, but she was still given the queso and charged. And to top it all off, she was told if she wanted a refund on the chips we didn?t receive she had to ask for it online. I enjoy chipotle but it seems like they are out growing themselves and the service

The service and quality of this chipotle is garbage. This bowl is supposed to have lettuce and veggies as well, but this is how they decide to send it out. Don't go to this chipotle

Never in my life have I experienced chipotle locations more mismanaged than the ones in vermont. Why are they closed when the hours on their door say they are open as well as their hours online? Two days around 7pm in one week we?re they closed when they were scheduled to be open. Unfortunately the food is decent so like a toxic relationship I will keep trying to go back.

Just walked in 15 min after they opened and the place is filthy. Food on the floor, tables dirty, and it?s overall disgusting. They obviously never cleaned last night or this morning before opening. Absolutely shocked how these two locations in Burlington are managed. Why does the corporate office allow them to be run this way?!? Stay away from this one. I can just imagine how disgusting the kitchen is and their food safety protocol.