Perlyna Resort - Sokyrna

Service unavailable 100% I do not recommend wasting time on this institution Rooms: 1 Service: 1 Location: 1

Terrible service, no interest in guests. The ratio of price and expectation does not correspond to reality at all. Work with the staff. I do not recommend. Rooms: 1 Service: 1 Location: 1

Inadequate staff!!! It's terrible!!! I wanted to book a bungalow for a week, I just called the reception to chat, to learn more about a new place for me, after my second question, the girl hung up the phone with a dissatisfied sigh. Naturally, the desire to rest there disappeared. Rudeness and unwillingness to perform one's duties. This is how you encourage people to relax! Service: 1

I'm sorry, but it's a complete horror, the staff is rude! Staff, I would fire everyone! At the reception, a generally disgusting person who does not know how to communicate with customers by word at all !!!!! You have to wait at least 3 hours for check-in! The territory is terrible, the complex too! But what outraged me the most was the attitude of the staff! I do not recommend anyone to come here! It is better to rent an apartment than to go here !!!!

At first glance, everything seems perfect, but unfortunately we quickly changed our minds. Pros: Beautiful spacious area, swimming pools.. The room bungalow) is clean and cozy with modern renovation. Amenities include TV, air conditioner and mini fridge. Cleaning every day. Not bad breakfasts. In principle, that's all Cons: It is impossible to call the reception, the line is always busy, there is no network or they just reset and NO ONE CALLS BACK, just try twenty times and you might get lucky The cafe it's hard to call it a restaurant) of this establishment wants to know better, a very small selection of dishes at exorbitant prices, I had to go to the city every day to buy something for dinner and it is much more profitable and cheaper), because in two days you can try everything that is prepared there .. and yet this is our time that we could spend on rest, not on the road. You have to go around looking for somewhere to take/hand over towels, because the boys are always not there But the last straw was the fact that we forgot our laptop while leaving and saw it at home. You can not hope that they will call you or inform you! Of course, we got together and went back and called to ask if we had found it of course it was difficult to get through) and all we heard was that the room had already been cleaned and nothing was found there, people had already moved in there. When asked to ask or search, they did NOTHING!!! When they arrived, they started asking questions, trying to figure things out... there was a long line at the reception desk, we had to wait for check-in, the girl was completely embarrassed, she didn't do anything during the time we were on the road, they heard again that they didn't find anything and that's all, although she didn't even ask at the maids!!! No suggestions or options for solving the problem. I myself went to the bungalow where we rested to ask the new residents! They heard again that there was nothing then they asked for the numbers of the maids and heard: go look for somewhere on the territory where they clean their cart. DON'T DO THIS!!! All the same, they found them and finally, yes, they were cleaning, they found them, they didn't report it, they just put it aside and went on cleaning the rooms! Even swimming pools and beautiful grounds do not save them. Very disappointed with such a service for such a price and attitude, you will think a hundred times whether it is worth going there for the weekend!!!