Victoria Hunting Park - Sofia

I really liked the place in the past.. however the service experience I had last time was awful.. I was looking to make a reservation for 16 people so I called the restaurant and was told that for that big type of reservation I should go to the restaurant every day between 13:00 and 18:00h to discuss the menu and to give an advance payment. This was what I was told by the girl who I spoke on the phone with. I couldn’t even recieved information if the reservation can be made inside. Nevermind I went to the restaurant on Sunday at 15:00h and the hostess was inceredibly not focused on our conversation she wasn’t even looking at me.. after that she decided that I need to speak with one of the waiters. Incredibly rude and arrogant behavior came up by one of them. He told me that there’s no way I was told to come in these “busy” hours (even if I didn’t see that many people and also 15:00h on Sunday.. really?? The busiest time of the day I believe.. and that he cannot pay attention to me right now.. I do not recommend this place just because of all the arrogance and rudeness I’ve recieved. Teach the staff how to behave pleace or easier- just change it..

Small portions and expensive food. Some of their portions looked really hilarious. Great location and a good service.

Kids area is closed at lunch time. Low value for money ratio. Waiters usually judge clients by the way they look and can be not welcoming if they don’t see a wealthy person in your face.

We were there for dinner as a guest and our host made an effort for us to try different flavors. Fried sea foods as starter then different meats like deer, pork and beef has been ordered. I think they are using the same fryer for different foods because fried meals was not so good, but definitely meats are delicious.

I was there last week because of beautiful place and location. But, when it comes to service; Rude and arrogant waiters. These waiters had the courage to ignore you and also to use racist words in their own language.