Hy-vee Wine Spirits - Silvis

Refuse to place $300 value food in your shopping cart, even after I ask for help

Waited at the pizza counter, no worker. Workers in the other sections just kept helping others at the adjacent counter that came after me. If there is no one to work there, don’t offer pizza at lunchtime.

I 'm tired of Hy-Vee 's way of running a store. They hire young people (that 's great but they know nothing. Ask a question and you get another young person (manager who knows nothing. They will have 6 people in a line and won 't open another line, while the head cashier (again young walks around looking at the lines while talking to another (young employee. I found a worm on a bunch of cilantro, so I put it in my cart and gave it to the cashier(thinking I was doing the store a favor . She looked at it and incredibly said, thank you, do you still want it? I asked her, why do you think I pointed it out and gave it to you? Silence.......... I 'm not sure? Also, why have a happy hour at the bar/deli/restaurant and have NOBODY that is there to wait on you or know how to make a drink? I 've sat there for 10-15 minutes and had numerous employees (young again walk by me on the way to use the restroom, or come out of the deli and see me and NEVER say a word or ask if I need anything. The quality of service here stinks and it starts at the top! Btw- I saw a commercial for Jewel- if there 's 3 or more in a line... guess what? They 'll open another line! Hy-Vee has extremely high prices but extremely low quality of service.

Everything. Great staff, great product and overall great service

The last 2 times I’ve placed a bakery order there was not enough frosting around all 4 sides of the cake. You can see the actual inside of the cake. Also they have been very small in height. With frosting they measure 1 1/2 inches. They used to be 3 inches!! What happened? Please see pictures.