Sonic Drive-in - Siloam Springs

Ordered an Oreo Chocolate master shake, they brought out a cup of vanilla ice cream. When we told them it was wrong, they said no it 's not. Everything the rest of my family ordered was wrong too, but they refused to correct anything.

All great food! We sat at their outside area. Love to go there!

Fries and tater tots were cold and they were stingy with the cheese on

I have been to this sonic multiple times and it seems like if you order more than one item or one meal they will mess something up. my most recent experience i ordered one #2 combo, a #2 just the burger and mozzarella sticks and another drink.the burger by itself was rang in wrong after repeating ourselves multiple times. so we took that and the mozzarella sticks off. they took off the second drink as well??‍ the food comes out and there is not a #2 in the bag, it was a #1. told the lady the problem, she took it back. added one slice of cheese and sent it back out. still as a #1 with extra cheese now. i ask for a manager he comes out to fix the problem, i get the burger back and its now right but with one slice of cheese. at this point tho i don't care its now been about 15-20 minutes i've been up there. i take it, i go. not one single time that any of my food came out was any of it fresh. you would think that you have that many mess ups you'd stop disappointing and get it right.. but no, this was not the case. the meat was dry, not hot at all, and was cruchy/breaking off on the edges. this is not the first time i've had to send an order back 2-3 times and we still ultimately said screw the food because they never get it up to par. if they mess up your food just take the refund and go because they will just continue to dissapoint. manager is super understanding, sweet man, wants the problems fixed... but the staff definitely needs to be retrained or something?

Update: Went back around 6 p.m. another night, ordered a corndog and got a hard as rock corndog. Looked like it had been sitting under the machines and someone dug it out, nuked it and sent it on my order. I did complain and they apologized and offered to put a free one on my app.... ummm.. no. LOLCold burgers. Cheese wouldn't even melt.