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Tilbagemelding
Bidrage med feedbackThe pub was fantastic, and the friendly bartender even informed me about a promotion to get a free pint. I will definitely be returning. Thank you.
We had a wonderful evening tonight with two pool tables, a fantastic selection of beers, and excellent service. I would definitely recommend this restaurant.
Arrived at the Steam Wagon at 5-30 pub reasonably busy. Went to the bar asked if they were doing food to be told thats a yes .Served by a very pleasant youngman who was most obliging ,sat at a table looked at the menu then ordered food at the bar. First meal arrive thrown onto the table by a waitress who did not want to be there. Asked for cutlery and sauces as none had arrived, Second two meals arrived by the same couldn't care less waitress as said before did not want to know us Asked again for sauces to be brought by the youngman who severd us the drinks. Two meals were unedible chichen best cooked in microwave so texture was vile and bland. Gamon the same no colour fat not crisp also done in microwave disgusting way to cook a meal. The youngman did come back to ask if everything was OK, to which we told him not at all happy but as we were hungry ate what we could. Will not be going again stay away from the food side drinks only. Happy Christmas One star for the youngman who served our drinks a big thank you to him.
At the moment the Hospitality sector is being hit hard, opening and closing doors, fighting to get customers back in and spending, so you would have thought after booking a table for a meal and some drinks that the pub would be bending over backwards to get everything right, serve great food and give great service right! Well actually quite the opposite, firstly they had not bothered to grit their car park so this was an instant hazard as soon as you stepped out the car. there were 4 of us eating and the food order was messed up in many ways, not enough cutlery provided, items missing, items cold, items arriving late (when asked for some salt the waitress threw the packet of salt on the table) When the food did arrive it was underwhelming, bland and very disappointing, the place was not busy and of course table service only so you would have hoped that the waitress would be attentive, regularly asking for drinks orders etc, however it was a struggle to get the attention of the staff who were more interested in chatting between themselves behind the bar. Do the owners actually want to welcome customers, provide decent food and services, encourage repeat business and build their reputation via word of mouth, it seems not, not much effort made, I think there are more deserving hospitality locations who are fighting to survive, if this place goes under it wont be missed im afraid!
Visited on the off chance for food. Lovely venue, friendly staff, covid safe and following all the measures. Will definitely be visiting again