Pizza Hut - Sherrills Ford

This location has had a drastic improvement the last few months. After they first opened there were a lot of issues: slow pick up times, rude staff, cold pizza, wrong orders, no delivery drivers, etc. We waited a few months and it seems like the manager has really transformed this location. Hot fresh pizza, on time deliveries, nice staff. Thank you for taking all the criticism and making changes.

Waited over an hour for delivery. When I called, someone answered 5 minutes later and said; um were not doing deliveries.

Amazing group of people working at this location. Ryan, Steve, and Christina have excellent customer service skills and if you happen to order pizza from this Pizza Hut you should definitely ask for one of them to serve you.

This Pizza Hut location had problems the first few months that they were open. When my pizzas were not made correctly at my first visit, I waited a couple of weeks tried again, but there was negligible improvement. I tried a third time, but they still couldn't seem to make the crust correctly or make the pizzas as ordered online. Worse of all, the manager was unresponsive. I didn't plan to give them another chance. However, after I left a bad review with Pizza Hut, I was contacted by a new manager who who gave me credit for my next purchase. So, I gave them another shot. They still weren't as good as the other Pizza Huts I have used, but there was enough improvement that I went back. ..and back...and back, since the problems were minor and the curb-side service was excellent. My last three visits, the pizzas were perfect. The current manager has excellent customer service skills is responsive when there is a problem. If you haven't been there recently, I recommend giving them another try.

You are better off going to the publix next door going home and baking a frozen pizza. You will get it faster. ALL pizza huts are going down hill. Don't even try to do curbside pick up they will leave you sitting. Waited 45 min for one medium pizza. And they weren't busy.