Kroger - Shelby

This lady name Karen who I guess is the manager there was so rude, when asked if they had some more in the back then as I’m leaving said we don’t supply party stores, I don’t even own a party store but always have extra for my family, and the cashier was rude also, didn’t get a chance to Clio my coupon, always out of products what a shame that we have to drive further to get what we want from a grocery store instead of the one that’s only a few blocks away

Great bakery items made in house always good sales every week

Take a walk back in time to an A P circa 1971 in Wayne, Michigan. That 's the vibe of this place.....at Rochester Hills housing prices. The million homes in Washington Twp have quick access to their store on Van Dyke which is akin to the Kroger they tore down in West Dearborn to build a new and improved one......in 1996. I was there. I don 't get it around this neck of the woods. Glad I 'm renting.(Can 't help but mention.......they 're hiring to many diversity quota candidates. I 'm all for diversity but many of these employees at all of their stores in this area are obviously challenged . This should be fine if they can actually do the job.....but most can 't).

I go to the bathroom with the probane tanks and eat all the gas inside. Very nice enviroment with and the people are not judgemental.P.S.. sory for accidentally blowing up the bathroom with the propine tank that one time, i didnt mean to do it probably

This isn't my regular Kroger's and I'm certainly glad for that. I stop in about once a week to quickly check the clearance sections. But even once a weeks seems too often. This store is so disorganized and messy. The shelves are constantly empty and a complete disaster. The deli coolers just that products throw in and not even properly shelved. Not to mention this store has about half of the inventory (if that) of the other 3 Krogers within the immediate vicinity. You'd think as a smaller store they'd be able to keep it neat and orderly, but not the case at all. While I have scored some great marked down deals from time to time, I'm certainly glad this isn't my closest store. I've never had an issue with the checkout employees, in fact the lady today was just the sweetest to me. My issue- every single time without fail is the nasty and rude customer service woman. Every time I come in here constantly overcharged. Some thing is advertised for one price but rings up differently. So I'm always at the customer service desk getting my refund. The manager who runs the customer service desk is without fail the most unpleasant woman I've met in a long time. It's as if I'm bothering her for her to do her job. She has the worst demeanor and attitude. It happened to me again today. I bought an item that was advertised for .99 but it rang up regular price at 1.99. She was very rude and clearly felt inconvenienced that she had to go and check the sign, as if I was lying to her. Sure enough, I was over charged and she had to refund my money. This person could almost ruin your day if you let her. Anyways, I'm glad I only pop in once a week. I suggest driving the 3 miles down the road to the other Kroger's, for a better grocery shopping experience.