Blackmore Farm Cafe - Sedgemoor

Absolutely amazing, we came here for brunch today and the portions were lovely and the coffee was perfect. Lovely staff and really good food. Will come again when next in the are.

While ordering at the counter, the girl serving me seemed distracted and handed me the wrong drinks. When I asked for a tray, she reacted rudely. The tray provided was flimsy and caused one of the glasses to break. When I returned it, I was told there were no clean glasses available. The person who brought our food appeared disinterested and barely acknowledged our presence. When we commented on the busy day with a coach parked outside, he simply grunted in response. To make matters worse, my daughter's wrap had salad in it despite me specifically requesting no salad multiple times. When I sent it back, I was met with another rude response and no apology. While I understand that it can be challenging to get teenagers to be polite and friendly, the lack of customer service during this visit has left me feeling frustrated. As a result, we will not be returning to this restaurant in the future.

Our order was forgotten and despite the staff using the excuse of being busy, we could only see 3 tables occupied. Additionally, a table that sat down after us was served before us. It would be beneficial to see the order being written down and apologies given for the delay, rather than just putting it through the till.

We were in the area and hoping but not expecting any vegan options (except curry or chilli... and we were amazed but not hopefull when we saw the sign for a barbeque including Vege and Vegan. Did a U-turn to go back and it looked gorgeous, with nice loos but the food was all being cooked together on the barbeque so, as we didn't want a burger or sausage cooked in pork fat, we sighed and moved on to..see next review! Would have got a 5 if we could have eaten something but thanks for trying.

Visited for the BBQ Sunday lunch, ordered two cheese burgers. These took 50 minutes to get to us and we're just bog standard burgers.... weirdly the bun had two tops put together... the cheese was a sprinkling of cheddar. Not worth a 50 minute wait