Buddha's Ritual Soho Scottsdale

Extremely disappointed would be the understatement of the century! The food was good but service was lousy. The waitress was stretched way too thin to provide basic service needed for a party of 10; however, because of their gratuity policy we were forced to tip rather generously. Because the mandated tip is not reflective of our experience I felt taking to social media in an effort to prevent this from happening to another family would be wise. This restaurant served a child (who has a severe nut allergy hazelnut spread on her pancakes. We thought maybe we overlooked this on the menu but confirmed we did not. What should have been chocolate syrup was replaced with hazelnut because [they] ran out. When we finally got our waitresses attention (now mind you, we were out in the parking lot trying to get an Epi pen injected into my niece and there was a very chaotic scenes at our table leading up to this she didn 't seem concerned. In fact, not a single manager or supervisor came out to check on the situation. Once things calmed down, I called the restaurant to discuss the situation. I received a call back from a woman named Sara who left a voicemail offering to refund the entire amount. Although a refund was not my intent I did feel it was the best service recovery option they could offer in an effort to try to make things better. That conversation w/ Sara was on Aug. 6th, and it is now Sept. 14 yet still no refund. I have called back 5 times, and left 3 voicemails. I also emailed twice. Yet still no response. Now, when I go on Yelp it 's says closed. Could it be because someone else reported this issue and they were shut down? This place definitely needs to get their act together. If, by the off chance the company has someone monitoring Yelp reviews, I would appreciate a return call. In the meantime, I will be escalating this up to their owners (MAC Media in order to prevent this very real and scary situation from happening to another family. The outcome could have been so much more tragic than it was, and for that reason alone I am grateful.

The service was horrible! They had a “sit your self” sign. We picked a table and it took about 15 minutes for anyone to acknowledge us. The food was under seasoned, but I couldn't ask for salt because the waitress never showed up again. I needed salt, ketchup, water, a second cup of coffee, also they didn't have decaf coffee, weird. We didn't see the waitress again until the end when she showed up with the check. The cruffins were good but everything else was horrible!

Celebrating a birthday. Waited 15 minutes before they even came over to give us a glass of water and acknowledged our presents. Had a reservation arrived on time. Had to ask for our food after we ordered it and didn't get it for an hour. No explanation was given or apologies from the waitress. They weren't even super busy but they may have been short staffed. But I don't know that because the waitress didn't let us know.

Duuuudeeeeee!!! This place!! Words cannot describe how good the food was here!!!!! The customer service was amazing!!!!! Maria and Stephanie took great care of us! I'm also in customer service and they provided OUTSTANDING Service!!! Gotta try the Saint Bourdain!!! Buddha Pizza Pie!!! Buddha Burger!!! The Kimchi Mac and Cheese OMFG!!! Sooooo good!!! It's our 6 year Wedding anniversary and they didn't even know and they still took care of us!! Oh the chicken wings!! The sweet chili cilantro! Whadddduppppp! Thanks again to the staff at Buddha and Ritual!!

Was not great and will not be returning. I was excited to go and find a new place to eat near my house. I liked they had brunch and was excited to bring friends for a new brunch spot but as the night went on the experience went south and will no longer make that suggestion to my friends. The service was terrible and 3 tables got their food before us while we already have been there 45/ 1 hour before them. Truly I would never suggest this place.