Subway - Scotts Valley

I ordered the Sweet teriyaki bowl. I did not see many onions and there was not enough sauce. Plus all it was was was chicken with pickles, tomato and olives. They just threw sandwich stuff in a bowl. Not impressed.

I am sick and didn't want to spread it so I ordered curbside. It was 85 degrees and I don't have air conditioning so I made sure to get there exactly when I was supposed to. There was no one inside so I assumed it would be fast but then someone went in andgot a sandwich, and another person. I tried calling after they left and no one answered, so I sat in my hot car and kept callingan empty store. I literally ended up flagging someone down and asking them to tell the person inside. I could have gone in andrisked infecting someone, but I'll just avoid this Subway from now on. When I finally got my sandwich I was told they were busy,and he walked away when I complained and just ignored me.

This restaurant was a total disaster! I couldn't even get the extra onions I wanted on my sandwich. I was shocked when the sandwich maker argued about my request. This place is at the bottom of the food chain. The staff were also very rude and acted like my veggie and topping selections were an inconvenience. This wasn't just a one-time occurrence, as I live nearby. Now I go the extra mile to Santa Cruz for better service and no attitude when ordering a simple sandwich. Bottom line: avoid this place.

The restaurant does not follow proper food safety protocols. This morning, I asked the sandwich maker to change gloves after handling cash from another customer, but he ignored my request and continued handling my veggies with the same gloves. It is common sense to practice food safety, especially during this time of social distancing. I hope I won't get sick, but this experience was disappointing.

I ordered from this restaurant through DoorDash and was horrified by the excessive amount of mayo and mustard on the sandwiches. Despite my best efforts to wipe it off with napkins, the sub was still inedible. I had no choice but to throw it away.