Ivy House Gastro Tearoom - Scarborough

Very disappointed with our recent visit. Soon as we walked in the place felt very cold and we had to leave our coats on. They were several tables which had not been cleaned up and had dirty plates and food. After ordering a adults meal and 2 childs meals, we waited about 30 minutes for the meal to arrive, even though the place was quiet. Ordered 3 cokes which came in a can but no glasses. The waitress was unhelpful and didn't seem bothered at all. She looked to busy to be honest and could of done with more staff. The menu was not great and didn't have much choice.

We were very disappointed we our Lunch this visit. The Restaurant was cold, we hade to keep our Coats on. The plates arrived cold which obviously cooled our meal. We ordered 2 OAP Fish and Chips and 1 Regular, there was no difference between the two only the price. The Bread came on our plate which formed part of our meal and therefore the portion sizes were very small. The batter on the Fish looked as though a Child had made a very poor attempt at making it. Overall very poor, not what we expected.

My wife and I went to Scarborough on the 23/7/23 for the day. We had breakfast here and I must say it was outstanding we will be going again next time we go to Scarborough.

Breakfast and accommodation what a really nice place nothing to much trouble will come again thanks to all

Oh dear, ideal location but dreadful service three members of staff without a clue between them the fact there has been no training is obvious, we waited so long my hunger was long gone the owner needs to sort the problems out and I suggest that shorts are not a good look for food servers they may have custom in the Summer as the customers don't know how dire it is but locals talk. Just a note to the kitchen don't leave the bread under the hot lights!