Kfc - Saugus

The employee that took my order acted like he was doing me a favor. He gave me attitude when I didn't order fast enough. I was literally the only customer at the time. When I got to the window it seemed as if he wanted to fight me. I wouldn't recommendthis place to anyone.

Drive through is open but store has been closed literally for months for renovation . Previous drive through experience strongly suggested ordering on line would best ensure proper order taking. Sadly, KFC 's web based ordering system must be theworst in the sector bc, if there was any worse, the place would be out of business. Eight piece order, which is supposed toinclude 2 wings 2 thighs in the mix, had 4 wings instead significant value downgrade from what was promised. On the plusside, KFC product is consistent so if that 's what you gotta have, that 's what you gotta get this is what you gotta put upwith. Me? Next time I 'm driving a few miles further going to Popeye 's.

The staff were friendly, but they were out of Diet Coke, biscuits, and thighs. The fries I received were undercooked, and when I asked about it, they mentioned that they were almost closing, even though it was only 8:15 PM and they still had two hours until closing time. I was charged full price and had to wait 25 minutes for the undercooked fries and not the cuts I had requested.

I sent my daughter to the drive-thru to pick up dinner, and it turned out to be a mistake. The only positive aspect was that the person taking the order was friendly. The 8-piece chicken meal consisted of the smallest pieces of chicken I've ever seen, and there were NO BISCUITS! Seriously, how hard can it be to get an order right? Paying $25.00 for this was not worth it, and I won't be returning to KFC again.

Everything was fantastic—the food and the service. I just wish there was a KFC in Danvers!