Taco Bell - Saratoga Springs

They missed a taco in my order but I caught that before I left. My double stack tacos had no cheese or nacho cheese sauce. The enchilada chicken, although made correctly, just tastes horrible.

Mar 2024App failed again. Giving coupons you can’t redeem. Checkout locks up and doesn’t work. Coupon claims it was used even though the order failed.Mar 2024Their app constantly locks up when trying to pay. They got rid of all their good items. They now charge 2.79 for nachos, but for 20 cents more you can get the loaded nachos with guac sour cream and more. Their pricing is messed up. Sorry to Taco Bell turn into a horrible place. Zero stars.Feb 2024App locks up during payment, can’t place ordersDec 2023Horrible. Their app sucks, they offer deals that can’t be claimed.Oct 2023This location doesn’t use as much sauce on things as other locations. I have to pay for extra sauce on things at this location to get the same amount as 4 other locations I tried.June 2023Why ask for how many sauce packets if you don’t give any through the drive thru.Mar 2023Constant disappointment hereDec2022Don’t use the app cause they won’t make your order. I ordered with the app, been waiting in store, the order tracker said they’re making it. It said it’s ready and at the counter. They can’t find the order, telling me I didn’t finish my order, even though I’m showing them the order on my phone. Then they finally found the order and started making it.Oct2022 This location should just give up. They can’t figure out how to run a restaurant. I just waited OVER AN HOUR in the drive through and the lobby has hardly anyone in it. So you’re just making the food of people in the drive through and each car takes 10 minutes. Doesn’t make sense.

Said I would alter my review when things got fixed. Service is fast and good is good. Nothing more to say. Good place to eat.

Really dissatisfied with the fact that they make you place your own order and everyone working ignores the customers. Trying to get help or place an in-person order is nearly impossible.

Looking at other reviews, I guess I shouldn’t really be surprised that I had issues. I placed an online order and they left out $12 worth of food I paid for. Contacted the store and they said because it was an online order, there’s nothing they can do. Contact TB support, and they offered a $5 off reward to make up for it. I don’t see how that solves anything.