Starbucks - Santa Monica

At op Blvd in Santa Monica Gabriella’s kindness went over and above. The patron behind me was extremely rude to me for asking a question instead of fast ordering. While I waited for my order Gabriella called mw over, apologized for the rude patron and I now am so happy for the rest of my day. Thank you Gabriella!!!

Santa Monica is the most inhospitable city I have ever visited. There are NO outlets in the coffee shops. The employees explained that it is because of the unhoused population. I think Starbucks thought this was an understandable concept for its customers but it’s actually pretty gross. This was the second location I visited in the area while here. The employees here are amazing and accommodating. I wish Starbucks had the same ethics as their employees.

It's national coffee day so I thought of stopping by at Starbucks. Unfortunately, they weren't offering anything on that day, but Sharlyn (might have misspelled it) gave me free coffee and a donut. Thanks so much!!

Kind workers, no outlets though : perhaps it's a Covid related things, but don't come here to work when your wifi is down like me!

This was by far one of the rudest Starbucks that I have been to. First off, no greeting when we walked up to the counter. I asked a question, and the girl stared at me blankly. It took over 10 minutes to get the order, no crowd, and there were 3 people there. When my order came up, Vanessa, rudely called my name and put our drinks down. When we asked for sugar, she smirked and then put it down. Her and another worker laughed while we asked a question. I have never left a Starbucks so annoyed for having given an establishment my money.