Country Cafe - Santa Ana

Ordered pancakes and found a hair in the pancakes batter embedded in there. We quietly showed the staff. She then said ?oh that hair thin? (like what does that have to do? anyways then our server came to question us about the hair saying she didn?t see ahair. Then both girls come up and contradict each other,one implying we were lying so I was clearly upset. Me being quiet andnot trying to make a show I go to the register area and ask for then to not remake the pancakes and just give me my bill. Serversaid it?s gonna be a while for her to prepare my ticket then the other staff comes up and says I was threatening her. (I saidI?d give a bad review and complaint due to bad service. they were very unprofessional. The younger server comes back to ourtable and says she?s the owner and doesn?t want problems so she wants us out. I said I?d be happy to leave but I have beenasking for the tab several different times. We left after she continued to kick us out and then as I?m in front of my car of thegirls still comes up to us and yells at me for my number and full name. they KICKED us out because we quietly complained about ahair in the pancake batter.!!! We were harassed and humiliated by the OWNERs. Even the customers next to us were upset about thetreatment we received and kept asking us why they were acting that way with us.

As always a great place to eat. Their club sandwich is very good. And the fries! Staff is helpful too

Poor service. Got a to go order and they forgot my orange juice. Not sure how I got bad lettuce on my sandwich. Who ever made it why would you put bad lettuce when you can clearly see it. Thanks for the bad experience

Poor service. Got a to go order and they forgot my orange juice. Not sure how I got bad lettuce on my sandwich. Who ever made it why would you put bad lettuce when you can clearly see it. Thanks for the bad experience

Best breakfast in Tustin. Love their chicken fried steak, home fries, all the sausage dishes, and chilaquiles but add the chorizo on it. Small breakfast joint but everything is always fresh and delicious. Thank you!