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Bidrage med feedbackFood was decent, service okay, the atmosphere was ok but the temperature in the building was unacceptable. It was just as cold on the inside as it was outside.
So, to begin, I have eaten here a couple of times in the past and have had a nice experience each time. The food and service was well above average and would rate this place 5 stars if it weren 't for one thing which is that their advertised prices online don 't match all of the prices they advertise on their menus in the restaurant. For me, specifically, it was that their online lunch price for hot pot or bbq only (not when you get hot pot and bbq combined) is 19.99, yet their physical menu lists it as 20.99... that 's a price hike of one dollar and no one likes surprise price increases- even small ones... in fairness, I KNOW that 's not a lot, but the amount of the price hike is not the issue, PRICES HAVE GONE UP EVERYWHERE... the issue is that I feel the person(s) who would be responsible for ensuring that the pricing online and in the restaurant aligned, hasn 't done so- and that they have been fully aware of this for some time as this price discrepancy has been the case for several months now, which means this little discrepancy is no accident at this point. They know that once seated, 99 out of 100 people wouldnt leave over $1. For the most part, this is a clean, well run restaurant, so since I can 't- in good consciousness- blame the pricing issue on laziness, I 'm going with it as being evidence of complacency with dishonesty... which is a pet peave for me. Having said all that, its entirely possible that this is a franchise and while the franchisee may have the right to adjust pricing at their restaurant they somehow do not have the direct ability to change the online listed pricing, and so, are not responsible for the issue I 'm complaining about, if that is the case, the chimney hill location has my apologies... but since at this moment, I don 't know that to be the case, I 'm rating them 3 out of 5 stars instead of 5 out of 5.
Awful service. We were there for over an hour before our waiter came to check on us.
It was definitely very interesting. Honestly pretty overwhelming at first, but it is a great experience especially if you like the people you are eating with. Probably not a great idea for families with very young kids, and might be a bit much for people with autism. Also, this place is all you can eat and the food gets to your table pretty much instantly come with an appetite!My recommendations: don't get the basic soup base, it doesn't have flavor. Order a couple things at first, don't go overboard because you can always get more later. Don't be afraid of the sauces bar that's where you're going to add flavor to your food. I loved the curry chicken, the rice cakes, and the chicken dumplings. The people I ate with liked the spinach, bulgogi, the house steak, and the shrimp.Also the dessert was a very nice treat perfectly sized.
Do yourself a favor and go to the other hot pot 757 location in hilltop. the quality and taste of the food, and even the sauce bar was just.. off. it wasn’t terrible, but nothing tasted good at all, especially for the price. as far as the service goes, it was fine. no complaints about it, but also nothing to rave about. this is definitely my least favorite hot pot 757 location in all of virginia