The Bistro Eat. Drink. Connect.

Where can I begin , I came home here with family to visit a relative who live in San Ramon. We stayed 7 nights and I do not recommend this hotel for families or long stay . I would only recommend it for a night or for a two night business visit . Lots of inconvenience: very small pool . The rooms had no space to store clothes for a party of 4 . My spouse literally placed most of his clothes for the week on top of a table . No space to store clothes . The closet is for like a single person who stays for less then4 days. The complementary fridge , microwave, nada , no view to anywhere. Again i feel this hotel to stay for one night or to catch a flight if you have a layover . Def not for family or vacations . More for a one night stay .

The worst, they don't clean the room during your stay, the garbage bin was overflowing, it smelled bad especially in the morning. The rooms were the smallest. This hotel needs more staff as the receptionist is also the coffee maker, bartender and waitress and I only saw one lady cleaning the rooms.

Joel at the front desk is AMAZING!!! Super nice, professional, and extremely caring!!! The Hotel is nice and clean. Not sure why the negative reviews, highly recommend this place to anyone!!!

Arrived a little before check-in and was charged a earlier check-in despite the fact there were no working ice machines in the 100 degree weather.The holtel was under-staffed with rude lazy teenagers.interior and exterior and common areas were dirty and unkept. Hotel trash cans were overflowing and the hallways smelled like Marijuavna

Sonesta Select San Ramon (2/5) I stayed there from July 12-14. I was participating in a wedding and the hotel was very close to the wedding location. On the outside, the hotel looks lovely. Hotel Lobby (4/5): This is the only redeemable thing about the hotel. The lobby is very spacious with ample seating. Bedroom (3/5): I stayed in a 2-bedroom. One of the beds had someone's hair folded inside the sheets. For my peace of mind, I assumed it belonged to the cleaning staff. However, I sprayed everything down. Bathroom/ Toilet (2/5): There's only one bathroom. The bathroom is adjacent to the shower/tub. If you wanna shower and someone has to take a #2, then you'll have to get friendly. The water in the bathroom actually gets hot. However, my hotel room had a faulty shower rod. It fell off in the wee morning hours and I had to go down to the front desk to have it fixed. Mind you, when the rack feel, it was only holding ONE towel and ONE wash cloth. Not sturdy at all. And, the sinks are outside of the bathroom. This is nice for when someone needs to brush their teeth while someone else showers or does their business. Closet (2/5): The closet is awkwardly located across the sink. However, it is easily covered by the bathroom door. If the bathroom door is open, you can't get in the closet. Trash Cans: The trash cans in the bedrooms are trash cans that a toddler could easily use. They're extremely tiny and hold almost no waste. If you want to bring a meal back to your hotel room, you're better off leaving your trash outside your door so someone can come pick it up. Noise (1/5):The hotel is located right off of an extremely busy highway. You'll ALWAYS hear cars passing by. The walls are thin too. So, if a guest is being loud in the hallway, you can hear it in your room. Cleanliness (2/5): The hotel cleaning staff doesn't not come by each room daily. I had to go down to the front desk myself to get more towels. And then, the hotel didn't even have all towels available. I only got body and floor towels because the face towels were still being cleaned. Wedding Preparations (1/5): Onto the wedding aspect of the hotel. My friend had booked the bridal suite. She went down to the front desk at 8:30 AM to tell them that she was ready to check in. Mind you, she had stayed in a regular room the night prior so the hotel staff knew why she was there and that the suite would be in use on the 13th. The bridal suite was not ready until 2:20 PM!!! The setup was gorgeous but we as a bridal party only got to enjoy it for no more than 3 hours before we had to head to the wedding venue. The bridal party had to get our makeup done in a regular hotel room since the suite was not ready by the time the makeup artist arrived. Extremely unprofessional. It should not take that long to prepare a bridal suite especially when the bride checked in the night before! The suite should've been ready come the morning. Overall, the nightly rate is extremely overpriced for what the hotel actually offers. The hotel on paper has the nice amenities but when you actually look at the gym and pool-both are extremely small. The gym holds about 3 people comfortably. The pool is only 5 feet deep and is right next to the smoker's area of the hotel. I'll tell you right now that chlorine and nicotine don't pair well like wine and cheese. And to add insult to injury, they don't even provide continental breakfast. Paying over $100/night for such a service was truly insane and criminal.