Panera Bread - San Ramon

02.09.2024 Update: Stopped back in at this location around 7pm, while on the road for a cup of coffee loaf of bread. They weren 't busy. Fresh decaf coffee was available, which we appreciated. Almond milk was almost empty, had enough for over serving only. Tables looked clean, restaurant seemed more organized in order this time. We 'll stop by again another time hope that the first encounter isn 't the norm. Unless something is really awful with the food or service, I believe it 's more fair to reassess with two or three visits and edit my rating accordingly. +1 star on atmosphere, food, overall. Didn 't see any employees this visit, so couldn 't get more almond milk. 01.2024 First time we stopped in at this location in San Ramon. It was a busy time of day, we understand that. Food was prepared to go as requested. Employee at the counter where others are preparing salads, bowls, etc. was totally unhelpful. There was a stack of napkins on the counter bow within her reach. I said, Could we please have some extra napkins? and she said, They 're over there pointing to the cold drink counter about 12 ft away. Not sure back why she couldn 't just accommodate that simple request, but instead, I picked up a large bag, with 2 beverages, and my purse, and walked back over there to get more napkins after setting everything down. We 're not lazy. It was just napkins. In front of her. Which is why we asked her in the first place. Food itself contained a large dollop of yogurt (Mediterranean bowl) though we didn 't select yogurt on our bowl have never had it with our meal in the past. We threw out a decent portion of our food because of this as we didn 't have time to wait for them to remake it. Side baguette was yummy chewy on the inside and crusty on the outside, but not too hard to chew as with prior baguettes. Sandwich with hummous was fresh, sparce on produce though we selected extra when ordering. Coffee was good, almond milk was available with no upcharge. Many tables needed to be cleared and wiped. Don 't know why people don 't take their dishes to the designated areas, but staff needs to wipe down tables, even when they 're busy. Free parking lot with adequate spaces. Not far from 680 freeway.

The place is nice and the prices are good, the attendants have no desire to work. In addition to the delay in doing ANYTHING

I really like the food here, but don 't call the service service . You order from the register, then you go pick up your own food, then you go find your own silverware, then you bus your own table. That is self service . And then the cashier stares at you while waiting to see if you are going to add a sizable tip to your order.

5 of us came in in the afternoon. Girl up front was nice. We ordered,payed and waited... and waited. Our buzzers never went off. When we figured out our food was ready two of the sandwiches had little to nothing in them. Our concerns didn't seem to concern them in the slightest. 50$ for 3 people with out drinks

Panera has great people working for them very nice almost like the In-N-Out Burger the food's pretty good and I'm on the Sip Club so you can get one drink a day or one drink every 2 hours something like that but it's really it's really good I work out of town so whenever I need to pick me up I just get a drink and it's it's only 1299 or 12 something a month so look underwear it's on the app on the mobile app