Pizza Hut - San Juan

When this place is busy, you can expect nothing but the worst service. Orders and place is dirty and unorganized, staff is lost and disconnected from their duties. Waited for over an hour yesterday when online carry out times showed 30 minutes. Place was a mess with trash on dirty floor as you walked in, everyone there waiting for their food and even the people dining in were very frustrated at the service. Pizza and breadsticks were ready for over 20 minutes but I had to wait on boneless wings which didn’t even have enough sauce. Never had I had such an awful experience. Things seemed to have kinda gotten better but yesterday proved this store still needs a full staff overhaul.

Service is horrible slow. If you order delivery or carry out expect your food to be dry and cold. Imagine offering curbside but never actually going outside to deliver the food. Yeah, avoid curbside at all cost, it shouldn’t even be offered if they can’t keep up with the demand.

Never had issues here. Diy pizza is probably worth learning because it's expensive here if you don't want a plain pepperoni or any of the deals of two mediums or something.

When it’s good it’s good and when it’s not it’s awful. I placed the order at 7:50. It’s been an hr and still the order is not ready. They said the system froze and one guy quit in the middle of working. One guy did apologize and the other one yelled a bad word and banged the door a few times while working.

I ordered the pizza dish and they did not add mozzarella cheese and tomato sauce, why? Earlier I went to this place and it was? delicious, but no more.