The Kebab Shop - San Jose

This was my first time ordering online from this restaurant and picking up my order. I got chicken, Mediterranean chickpeas, saffron rice, garlic yogurt as a side, and a spicy cilantro side. I also ordered baklava for dessert. Unfortunately, when I got home and was ready to eat, the baklava was missing. It cost $3.75. I tried calling the restaurant but there was no answer, so I left a message.

The restaurant has a beautiful decor and the sauces are delicious, but I was disappointed that they used pre-cooked meat that had been sitting for a day. The chicken was overcooked and the gyro meat was dry and not freshly shaved. I prefer to stick with other popular Greek restaurants in the area and I will not be returning to this place.

I visited many paintings, especially the San Jose socket. I loved the juicy chicken kebab salad with dressings. The fries and yogurt were also delicious. I was satisfied with their service, cleanliness, and quality. I will definitely be back soon!

My family and I have been a loyal customer for years. we always order the child meal at the weekend, as my child loves her lamb and bark meat. when I ordered the children this afternoon, the cashier told me that my child must be present. I was a little surprised when I was never asked to be with me when I ordered. I then asked the cassian I never asked every time to explain and when they started implementing policy. the cassian said they had to always ask.? interesting. I was never asked what completely contradicts what the cash said. then he said rudely if I would like to speak to the manager. I refused because it has no sense to talk to the manager. All he'll say is politics. I then went back to my car and got my child only to order the child's meal. after this incident, I am not sure whether I will apply this place. rude customer service, and questionable and unconsistent store policy. I also wanted to maintain this location for the annual engineering conference of my company. looks like I'm looking elsewhere.

Do not order online for pick up. Online orders are de-prioritized and in-store orders are bumped ahead of you. I placed an online order 30mins in advance, arrived at the designated time, then was told my order would be up soon. After waiting 20+mins and watching multiple walk-in customers order, wait, then receive their order before me, I asked for a refund. I was told that even though I was physically in the store, the fastest way for me to get food would be to cancel my online order, place an in-store order, then wait at the back of that line. Needless to say, I left and won’t return.