Thai Love You - San Jose

Great eating, but the owner needs a serious adjustment. I have just heard that he commanded one over the phone, hang up, then they go on a gang about how terrible this particular customer was, among many other negative comments that just gave him and his wife (the chef) business. I visited this place as he opened, always the same mood from the owner. he could be described with many four spell words, but yelp would not allow this kind of free expression. the good news is, he sold tly and goes out of the range. I hope he finds peace and learns how to interact with people without leaving others. like others, he should stay in the back. the new owners a lot of luck! look forward to them and many successful years!

The food here is really good. My usual is spicy fried rice with veggies, tofu and cashews. I ordered the fried rice and spring rolls and the bill was $27 so yeah it is a bit pricey. I still keep going back to this place because it has really good food. The one thing that annoys me about this place is the guy at the counter. He is just looking for a chance to pass snide sarcastic comments. Could be a little more pleasant.

My husband ordered me pad Thai from this place and it was delicious and although it 's $16, its well worth it. So, I tried to call for take out. When someone picked up, they told me the wait was going to be over an hour. I was surprised and I was unsure if they heard me correctly so I said for take out? in a surprise tone. I guess the person has had it for the night and with a rude attitude and tone of voice, they sighed and go it 's Friday night and we 're slammed! I 'm sorry if it 's been a hard day for this person and they 're probably understaffed and overwhelmed. I 'm pretty sensitive because preggo but I didn 't need that attitude. I decided to take my business elsewhere tonight to elevate the busy for them. Overall, great Pad Thai. One of the best I 've ever had. But because they serve good food, expect them to be busy with long waits and if they 're overwhelmed, they might not be very friendly. Don 't know if I 'll be coming back but I think they 're doing fine without me.

Two stars only because their food IS really good! However, their customer service is dreadful. I have been multiple times, and each time I have been there has been an issue. One time (while eating in) they forgot to put our ticket in! We waited over an hour before they admitted the mistake an put our order in. Then they charged us the full price without an comp even though we were there for over two hours total due to their mistake! I have had other experiences where they NEVER pick up the phone, refuse to take orders, or simply just take way too long to make the food. Extremely disappointing since their food is so good.

Used to love this place but it's gone down hill. Panang curry was so oily and thick. Like I was eating a butter sauce. You can see the oily pooling at the bottom. My stomach hurt so much after