Arby's - Saint Augustine

Usually love Arby's, wanted to try their new Country Style Rib sandwich, DO NOT GET THIS SANDWICH. It is extremely dry and flavorless. The meat seemed way overcooked and was super chewy and rubbery. Very disappointing especially with how expensive it is.

Employees were nice.. just poorly managed.. The cash register was out of receipt tape.. not that I needed one but it sorta goes toward the attitude of not caring.. after 20 minutes I could still hear the cashier tell new customers there are no receipts.. The dining area had a broken table and there was old food and trash in the eating area.. Makes me think if it is this unkept in the area the public can see what does the back kitchen look like.. The condiment area was disgusting with spilled food and sauces dried to the counter top.. I love the sandwiches but will have to pass on getting my roast beef fix at this location in the future..

I just got the worst food i have ever got from a fast food restaurant. Chicken was raw . Roast beef was the consistency of rare cat food .I usually love arbys it was actually my first job 25 yrs ago I can't believe how bad this time was wish it would let me show pics and they don't answer the phone

Not usually one to leave a bad review but I came here around 8:30 pm and nobody answered the drive thru. So I saw a worker taking out trash. Asked him if they were open and he said yes. So I explained how nobody was answering the ordering screen and he said to pull back through. So I did. I waited and waited and pulled to the window and asked to speak to someone. A very rude lady came up to the window and signaled they are closed. I asked to speak for one moment and she yelled she’s not opening the window. So I have had the worst service here. Flat out Rude workers here.

The place was dirty! Tables, floor, the area were the napkins are, looks like it wasn't clean in days!! The fries were crumbles! We used to go to Arby's in Coral Springs,Fla were we used to live and it was always clean, and good food. What a disappointment! There is no good management there!!!