Ikea - Saarlouis

A freak we've never seen before. The delivery of our corner fitting also included the construction. (69,00 Euro) The agreed delivery date was as follows: At 2:20 a.m. on 10.6.2021, the technicians stood out and asked if the furniture was already there. The corner sofa wasn't there yet. Then the Monteures returned. On our question of how this goes on, there was the answer they don't know. At 17:00 we got our corner sofa. Only with good hands were the packages brought to the house with our support. Try to get out of a hotline now when the sofa now built ends after many connections and a lot of patience with the statement You need to arrange a new appointment Who was not to understand for us. All subcontractors that are not tangible for us. Today on 16.6.21 we are waiting for an appointment. We do not understand how this is handled with customers. Quality management works differently.

Two days ago my husband and I were in their furniture store without appointment! went without problems with our vaccination books. In the end, we were asked about the QR code, we replied that we were not, only with vaccination book,was so accepted. Today at 2:00 we wanted to buy the goods we had seen there. we should not enter the warehouse without QR code. The indication that we didn't get 48 hours before without this code entry was that we were treated unfriendly and set as a liar. We're not going to buy as fast as possible, no matter what.

Have you ever tried to hang by phone through the menu? An already paid survey was canceled. Now I've been hanging in the waiting loop for the third day for 1.5 hours, because even after 10 days no rebooking has occurred! This is the quietest service. But hey, Ikea!

Click and collect today. Online only positively surprised. Then went and on the way tried to get information about the process by phone. Several times tried and was repeatedly pushed away. This is a pleasure for the prepaid customer via Paypal with a road of 56km. In the spot, a snake is arranged to find out that through an overloaded system you should rework the furniture store in 2 hours with planned waiting time. Then two more hours in the evening. You're still standing, or you're Amazon. Hey!

If Ikea likes to buy, I had to surprise myself on 18.7.2020. My son wanted to photograph a bonsai to send his girlfriend's picture with the question whether to buy it. Suddenly, he was snuck by Mrs. employee in the field marshal tone: What are you doing there and then: IKEA does not want this!! Does a harmless picture of a ollen Bonsai already count for business espionage or what? Very pleasant was the younger lady at the checkout and the lady with a hygiene order (besides the ones who are after each at the checkout). The Billy-Regale we bought are as always nice, I already bought them 30 years ago and I find them still have a good value for money today.