Taco Bell - S Hwy Hwy Russell Springs

Place seems to be doing well had several customers and the drive=thru was

Everytime I have ate here the food was cold and sloppy

It was late and decided to run grab something. Ordered the grilled cheese burrito. Asked for chicken and got ground beef. Asked for no sour cream on the tacos. Got sour cream on them. Asked for no sour cream on the burritos. It was on ther. The chicken quesadilla had litterally 3 pieces of chicken on it. Just disappointing. During the day it's typically much better. The fella in the drive thru was rushing me the whole order as well. Maybe work on quality and accuracy rather than speed.

I want though Russell Springs drive thur and the food was cold for my order that I order and my cousin order he order too was

Passing thru, ordered Deluxe Cravings Boxes (3 of them) no one said they didn't have the items in the boxes so I'm not sure why they would still sell them to us. We got regular crunchy tacos and cinna twist with what I'm assuming was supposed to be a beefy 5 layer but mostly just cheese and beef. Just take it off the menu if you can't fill the order please!! Went thru all that, 30 mins out of the way in hopes of getting the nacho fries absolute disappointment. These are the reasons Taco Bells have bad names.