7-eleven - Round Lake Beach

I am a high risk and I know that many people don't wear masks anymore, but I do. the coworker asked me to pull my mask with other customers down there who had no masks. he refused to sell me cigarettes, although I have a valid ID and 31 years old. I never have problems where I can buy them.

I will never shop at this location again I walked in to see three people in line... after selecting my items I stood behind the same three people and waited for more than ten minutes while the single employee (an elderly man) could not manage his tasks and kept going back and forth trying to handle everyone at once, inefficiently. He seemingly finished with them, but no! He started to ring my items up, but was distracted by the previous customers who were trying to correct his mistakes, meanwhile not taking care of my card payment. Eventually I just walked out without my items, nearly twenty minutes later.

Poor service, employees are always rude. The employees never wear a face mask. The pastry i bought was expired and the place is always dirty. Very bad management.

Great place, happening crowd, colorful characters, always well stocked, employees are great and super nice, ...if customers only knew what these guys go through they might be more understanding. Overall great clean store, fair prices, open late!!

What is going with this store they don't care about there customer I'm pretty upset and angry why there someone can ruin customer mood because there someone doing there job wrong