Reserver
Tilbagemelding
Bidrage med feedbackAlways great food, service and atmosphere in The Plough on the Moor. We've been in quite a few times lately and each time Tamsin has gone over and above to help us out stellar customer service and very grateful for it!
Went in for a late breakfast, service excellent and food tasty.
Gorgeous pub, lovely atmosphere. Delicious food and friendly staff, will definitely recommend!
Came here for Father's Day, hoping for a relatively good pub meal, but boy were we wrong. The service started out alright, but it quickly went downhill, even though they weren't at all busy. They originally brought out one 3 sets of cutlery instead of 4, which we didn't think much of it at the time, however no one came back for over an hour, not even with our food. One of us ordered a starter, however they ended up bringing it with the main meal. Not only this, one of us swapped out a salad for mushy peas, but they ended up swapping the chips out, so had to go up and ask for the chips. The 3 of us who ordered a Sunday dinner were severely disappointed and 2 of us couldn't take more than a few bites before leaving it. Calling what we got chicken is laughable, as it was all bone with next to no meat on it. Furthermore the roasties were literally rock hard, and the single one that wasn't was full of grease. The food was also a little on the cold side. One of us ordered a chicken snitzle (this was the one where they mixed up the salad/chips). The chips that did come were burnt and not tasty at all. The mushy peas were cold. The only thing that was kinda edible was thr chicken itself, and even that was a touch on the cold and burnt side. Lastly where the food is concerned, there were no salt/pepper on the table, when other tables had them. The server didn't give us a chance to ask for any condiments before shooting back off to wherever she was staying hold up. We had to go to the bar to ask for this stuff. Bare in mind that due to the day they were offering table service, which is why we waited to be served. There wasn't any issue with the first round of drinks (except they put ice in the lemonade when we asked for no ice). We didn't get a chance to ask for more drinks until our food arrived (which took over an hour to arrive from ordering), even though we had all finished long before the food arrived. The second round however was an issue. Not only did they bring lemonade with ice again, but they only brought over lager for the shandy one of us ordered. Their excuse was they thought the lemonade was for the shandy, despite the fact it was the exact same order as the first round. Definitely don't come here if you want even an alright time. All that can be said is the manager took off most of the food and 1 round of drinks from the bill.
Not the best food service was great young lady made us very welcome and made a fuss of our grandson.