Marlow's Tavern - Roswell

Second time recently we ordered the Royale with cheese medium well. The first time I took it home without checking it and it was RARE. called and they did it again and I had to go back to pick it up. Today it checked before I left. The same problem, burgers not cooked. asked the bartender to cook more. He brings it back and still not medium. Very pink ground beef. Then he argues with me overly good. Done with this place. Just cook the first time right!

Asked for a burger without bacon jam, burger came with bacon jam. They said there were no more burgers in a place known for its burgers, had to go for a pretty bad chicken sandwich and was charged for it. Do not plan to come back and will definitely be against this place in the future.

Food is consistent, the staff is friendly. We had Hamburger cooked medium (that was right) and they were good. Onion rings are really good. Quiet enough that you can chat without being loud!

Had been 5 but the homemade pickles are NOT PICKLES! Cucumbers in salt water! Apart from that, everything was delicious! Sophia was wonderful! Pickles are rough! Had a great time:

UPDATE: After posting this review, Marlows reached out and invited me back to try them again. To be honest, I?ve been back a few times with no complaints! I originally posted my experience because I was so disappointed. However, them reaching out to me personally means so much. Recently, with all the labor constraints and supply chain issues, it just feels like restaurants don?t care therefore it truly was a show of great customer service for them to invite us back and make it right. Original Review: It?s really disappointing to spend so much on a meal just to arrive home and be missing the key element. First, despite the site allowing the option of curbside, they no longer offer that option. Minor inconvenience but with traveling with a baby I did choose Marlows with this in mind. Secondly, you spend $16 for a steak salad?you?d think someone would check to make sure dressing was included. Again, another inconvenience but it truly made for a disappointing meal since we?re in the process of moving and currently don?t have any dressing at the new house. Also, asked for medium on that steak and this is nearly raw. I love Marlows Tavern, especially the Woodstock location, but my experience in Roswell has been lackluster so far at best. This is our second time trying them out, both times for takeout but unfortunately they just don?t do it well.