Dunkin' - Rolling Meadows

English At the Dunkin Donuts on Kirchoff in Rolling Meadows, someone treated me like a thief, as if I was stealing from them. I was just there to exchange a gift card I received for Valentine's Day, but they didn't load the money onto it. When I went to complain, a person told me I don't know their name since they didn't give it, but they mentioned that maybe I had switched the receipt with another card I had. Im warning you guys not to buy gift cards there because the same thing could happen to others as it did to my daughterEnglish At the Kirchoff's Dunkin donuts in Rolling Meadows, a person treated me as a thief, as if I was stealing from them. I only went to exchange a card that they gave me for February 14 and they didn't put the money in it. I went to claim it. and a person told me I don't know his name if I didn't write it down but he told me that maybe I had changed the receipt for another card that I had, don't go buy cards because the same thing could happen to you as the person who gave them to me. the Target can be stolen

This place is a joke!! Nobody ever knows what is going on. They always mess up the order. Two weeks ago I pulled up and they said they couldn’t take any orders until 7:30am. Today the lady said she didn’t know what I wanted when I asked for a croissant stuffer. ITS ON THE MENU!!! Ridiculous!!

They will repeat your order back to you correctly, but then when you get to the window they will bill you incorrectly, and when you tell them the receipt is incorrect they will respond with “are you changing your order now?” Two drinks on the order, was handed one, then after waiting 2mins for another they looked at me and asked me what was I waiting for, I said my other drink, then they said they didn’t know what it was and I had to show them my receipt so they could make the correct drink…

Customer service in this location is awful. The workers have no manners and just stare at you. No Hi how are you or have a good day just get your order and leave. Very unpleasant

WORST service ever!!! this place sucks....Think its new management.