Applebee's Grill - Rock Springs

The steak wasnt cooked the term we asked. Cold. No utensils

Had a great experience today! Gabby was a fantastic server! So helpful, despite the place being really busy for lunch. Had the Prime Rib Dip. Great tasting sandwich and fries. Enjoyed the background music too not too loud. Great place to eat in Rock Springs!

Food is excellent as always, but service was a little slow and unorganized. We are patient and didn't say anything and when our waitress came to finalize our bill she told us she was definitely not on her game today and apologized to us for the wait and how the food came out at different times and my husband had to be made twice because they put sauce on his ribs and we asked for it on the side. But we dealt with it and we understand what everyone is dealing with.

This is rare for me to single out individual people that made my experience worth every penny, but Jessica(not sure if I spelled it right) is a bartender there and she's a dream. Proper service with spot on attitude. The chicken tortilla soup is always delicious. Best deal for food is the new southwestern chicken bowl. Huge amount! I'll be back guaranteed!

Horrific experience. We came with a group of 6 ad we were passing through town. In one of the 2 for $20 we got the fiesta lime chicken and the three cheese penne. The fiesta lime chicken was absolutely inedible, the rice was so hard it was crunchy, and when we asked for it to be remade they brought it out and it had clearly just been recooked in water and given to us from the same pot or something because it was literally worse than it was originally. The penne was supposed to be made no tomato and with griddle chicken but came out normal. We sent it back and we did not receive this until the end of everyone else meals (the ones that were edible) and by then the penne was like warm at best so that wasnt finished either. Then we got a chicken broccoli Alfredo and the noodles were literally all stuck together in giant clumps as if they had not been stirred in the water, over half the noodles were taken out because they were stuck together and not cooked properly. Our drinks were not refilled the entire time and even after we asked for refills it took 45 mins to get another water. The manager came over and apologized and said he would offer a discount but then only discounted $10 which wasnt even 1 meal. And it was all on one ticket and we had 3 tickets, one of which had the two tickets we didn 't even eat. He finally discounted $10 on our meal but even that didn 't seem acceptable considering we did not eat 2 full meals on that ticket. I would not recommend this place to anyone. Seriously just go to Arby 's.