Taco Bell - Rochester Hills

As Taco bells go, this is a great one. Friendly competent staff, fast, accurate and the food is appropriate with good portions. Yeah, they're all supposed to be the same, but some are worth it, just like these. Everything is clean and appropriate inside. Ask question

Just ordered 2 of the Grilled Cheese Burritos and Cheese Fries. The burritos were missing the cheese on top and my husbands had no beef in the inside, mine had beef but didn’t have the red chips in it. It also felt way over seasoned and spicy. These are mine and my husbands fave we know exactly what they are supposed to taste like. The cheese fries were stale and ice cold. Not only did they give them to a customer like that but they were also over seasoned, I mean the entire fry was a bright red color you couldn’t even see the fry. At first I was excited cuz I like them heavily seasoned but this was completely inedible. It was clear that they were trying to cover up the fact that they were old and stale. I can’t believe anyone is serving food like this. Where's the supervision or corporate? Because this is clearly a constant issue with them. We ordered on DoorDash and could not pick the location, it auto populated to this one. On door dash they have a 4.3 review but that is clearly a lie and it is using all the Taco Bell’s in this area or something as a review total. I had liked the other Taco Bell on Rochester rd and it is closed but I ordered from my favorites list on Taco Bell and it must have auto populated this Taco Bell in place of the other one I favorited, so buyers be aware of the location even if you’re ordering from your favorites.

It is impossible to get the order made right at this Taco Bell. I’ve gone 3 separate times and every time there’s something made wrong, not cooked enough, or missing. By far the biggest bunch of clowns I’ve ever seen making food. If you want it made right just go to the Taco Bell on Rochester road by target instead of this one.

Staff was young immature and rude!... All of my food was intentionally smashed and shook up.... They put a hole in the bottom of the bag, so when I got out of the car, all my food fell out. The kid working at the window asked me not to come back, all bcuz I told him he had forgotten my drinks. Then he closed the drive thru window and refused to return and open it to see what we needed. They didn't give us forks, sauce, napkins, straws, or my RECEIPT! $25+ bucks, down the drain! We honked the horn a few times and waited at least 7/10 minutes for someone to come back to the window. Several staff walked past and just looked at us laughing about it!! I was so appalled at the service I received in my hometown... The city of Rochester.... This taco Bell should be ashamed having employees like this working for them! Check out the photos of my food below!! This is no joke... this is what they gave me!! Horrible service, food experience! Update... I live less than a mile from this Taco Bell, but I'd rather drive 3 miles up the road than go to this restaurant ever again!

Always had good expirences here. Went today and needed a minute for us to decide what we wanted and as soon as I tell the guy inside that we just need a minute he instantly keeps saying just let me know when you 're ready ×4. Maybe he 's just having a harder time than everyone else. Won 't be returning