Schlotzsky's - Roanoke

Im typically not a germaphobe but I had to say something about here. I found hair in my food. I looked in the back and saw that no one there was wearing hats or hair nets(even the people working on line). The tables were filthy and disgusting. When I used the restroom there was throw up on the toilet seat and water stains all over the mirror. The customer service was pretty bad to say the least.

Everytime I go at lunch the guy in drive thru is on point and very friendly he needs a rasie!!

For the SECOND time we when through the drive-thru only to be told their “system was down” and they “can’t take any orders.” Owners, this was at 6:20 pm on Wednesday, 3-6-24.

Wish i could give it 0 star rating, tried ordering at the drive thru and the guy was beyond rude and disrespectful. Sad because i didnt even get to finish ordering thats how rude he was. A bunch of immature and lazy people working here. I began my order with a well what do you want to order and proceed with a welllll then what else or what rude beyond rude. Disgusting attitude and i will never be back, id rather drive 15min to southlake location then here.

I don't normally do Schlotzsky's, but I thought I'd give them a try at the Roanoke location. Well...that didn't go so well. I wanted the French dip....their out of French dips. My wife wanted a pastrami....they were out. Sorry, but if you don't have what's on your menu, then how can I give you a chance.