Moe's Southwest Grill - Riverview

Love Moes. Legendary Burritos. Always feels like home here. Sentry is my favorite !

The restaurant looked dingy...sad. Some food products on the line did not look fresh, appealing. Servers were fine. Cashier seemed unsure of some aspects of the register and had to call a colleague for help. I was going to eat in, but decided to take out.

What happened to this place? Two workers, cold food, stale chips, no drink machine. It was also a ghost town in there on a Friday night. Wished I had turned around after walking in. Sad. Won’t be

About a month ago, we arrived to this Moe’s close to closing (8:30ish . We made a point to be out prior to closing, and me and my teen daughters even discussed our timeline walking in the door. 5 minutes before closing we received a reminder they were closing and upon my response which was close to “okay, no problem- we planned to be out in time” the employee at the time continued to walk away and didn’t acknowledge anything I said, make eye contact and seemed irritated. When I went to leave I had a genuine conversation with the employee and just shared how far an acknowledgment would go, as we never know what someone is going through and I expressed how we knew the closing time and had pre-planned to be out in time. I expressed the understanding of the closing time and wanting to leave my own job to be home with my family in a timely manner. After this, I had no plans to return but decided to give it another try a few weeks later and my experience was completely different extremely positive with Jonathan B.Tonight my teen daughters also went in who had the same first experience and they told me this employee was absolutely amazing. So kind this visit, understanding and overall an amazing experience with Jonathan B. again.There is another employee and I didn’t get her name during any of my visits (blonde hair, bangs- she was amazing from all visits!! she was kind and sweet. I’m extremely happy with my last 2 visits and I hope this Moe’s location continues in the right direction. Please pass this feedback along to this MOES TEAM. The little things DO MATTER

Store needs a ton of cleaning. Just go inside and look at the air vents, covered in mold. Wall where food is cooked is also disgusting.