Slug Lettuce Richmond

Situated in a good position close to the river. You can eat here without breaking the bank. Quite noisy but friendly atmosphere. Service was a little slow but not entirely surprising bearing in mind England were playing at home to Ireland. The rump steak was excellent and very good value.

Unfortunately, my experience at the Slug and Lettuce was disappointing. The service was virtually nonexistent, and the quality of the food was very subpar. Our meals took a long time to be served, and we had to request both glasses and cutlery. Overall, it was quite appalling. Since we had to pay the full amount, including the service charge, before any food was delivered, there seems to be little motivation for the staff to uphold even basic standards. I would recommend opting for a fast food restaurant where you don't have expectations for service—it would be a better choice! This experience felt like a rip-off.

The food was enjoyable, but the staffing levels were inadequate. It was a busy match day in Twickenham, and unfortunately, there weren't enough employees to manage the crowd, which was disappointing. The staff worked hard, but they definitely needed more support.

We received excellent service from Mischa, who is an amazing waitress! The food was delightful. We felt completely relaxed and enjoyed a wonderful afternoon. Thank you very much!

The burger was overcooked, and the sub was undercooked. I had an early lunch and was very disappointed.