Dinesty Chinese Restaurant - Richmond

Great food that was a balance of familiar and new dishes. Chicken thigh fried rice was amazing. The only negative was no beer. Friendly staff and reasonable prices.

Went here with a friend of mine and ordered several dishes. The place is very clean, which I like and the kitchen is fully visible. This place has a great inspection history so always on the top of our list. Food is always great, the soup dumplings are amazing. Will be back and will keep trying new items.

Good good, good customer service, kids friendly, also found the price to be decent. Will highly recommend.

The Food tastes nice at Ackroyd location. The staff until few months ago used to be real friendly but they have moved to the new location. New staff are rude who even ask for tips after the meals. I would have given 4 stars due to food but the pathetic customer service on many occasions, only 2 stars !

Pros: clean, classy, modern space with a pleasing decor. Food quality is excellent with a few exceptions: xiao long bao is noticeably smaller and less juicy than at similar restaurants nearby; green onion pancake is a little more thick than I prefer. Otherwise, the selection of Shanghai dishes was very similar to what I could get on the streets of Shanghai... as this is really just Shanghai street food fare. A couple of points that necessitated deducting a star: 1) restaurant was open at 1100. 43 minutes later they were all out of xiao long bao. Really? (Apparently, the delivery of the meat insides never came) 2) a serious shortage of round tables. They should know the Chinese clientele prefer round tables so what's with all the square ones. 3) Waitresses with no personality. We were so impressed with how our server was able to clear our dishes in one swoop and commented and complimented her on it. No response at all, not even a nod or a smile. Price point is quite reasonable; actually very. This could be a 5 star establishment but given the above negatives, a generous 4 stars is all I can muster.