Taco Bueno - Richardson

Don't go here. The staff must have been teenagers. The attendant at the drive thru window was drinking and eating. The gentleman bagging seemed fine with his gloves on until he stopped bagging for the drive thru, walked over to the front counter register to take an order with payment, lastly returning to handle food for the drive thru without changing out gloves. I was sickened by it all. I appreciate you guys being upfront about this. Date of service 11/21/2023, 6:56pm, ticket 114, store 3021on belt line.

Taco shells, chips stale. Muchaco tortilla undercooked. We gave them a few chances. Last time we came in the poor cashier was working the entire restaurant alone. This is a management issue.

Smiles from staff go a long way!I also liked the new items on the menu especially the $1.00 ones! Will be back for more yumminess!

I really loved Taco Bueno 10 years ago. How disappointing! This place doesn't smell of cooking food or disinfectant. It's an odd smell. They should cook some hamburger and onions just so it smells like food. The chips and crispy taco shell had a slightly bitter flavor. The meat didn't look browned, but the flavor was ok. Good salsa bar I thought, but not once did anyone clean the drips and a spoon was misding for red salsa. My table had remnants from some other meal. The guac was odd in color...very dark green. Why? I did eat most of my beef taco, guac, and chips, however, but wasnt much to it. Yep, hungry. I hope I dont get sick. Makes me sick to think of it now. One small taco and 2 tablespoons of guac cost $6. I stopped in the restroom, and the odor of urine was appalling! I thought I was in the men's, but no. Looks cleaned, but HORRIBLE SMELL!!! I think this place might get closed down. We'll, I won't be back to ANY Taco Bueno again. I knew I was crazy, but I had fond memories. ?

So my six year old asked for water cups and attempted get soda was he wrong yes) but he’s a child the manager loudly says to him you asked for water why are you getting MY SODA! here’s my issue don’t speak to my child in a tone that’s chastising! We had bought a drink so the money wasn’t an issue had she been like mom if he gets soda I’m need you pay for it that would of been fine!Had she even said to him get water young man that would of been fine but the way she said it loudly 3/4 times to him was an issue!Especially when i seen people who looked like her go and get soda and not pay she didn’t say anything turned a blind eye!For clarification my son didn’t know where the water button was because it wasn’t a big water sign was just that tab at the bottom!This day and age just be mindful how you talk to children that are not yours!I had a chat with my child so don’t come questioning my parenting it’s more of how she spoke to my child!