Jersey Mike's Subs - Richardson

????Cory comes off as a rude person. Comforted me because I left out and came back in. I won't return to this location.

We went in with a large order for 9 subs both hot and cold but the team there handled it with ease. They even made sure the names were written in each individual sandwich. Thanks for all the patience and the great customer service.

The bread at this location is spongy almost like sour dough not typical as other Jersey Mike's.

Manager lacks professionalism and refuses to take ownership of her employees mistakes on their lack of attention. Being that she is the Manager on duty any mistake the employees she manages during her shift are her responsibility and their mistakes reflect on her. I paid for my order, stepped to the side while they were making my sandwiches and yet four customers that were behind me got their orders before I did. More and more customers kept getting their order after me. It was at that point I spoke up and asked for my money back and what I got was a negative attitude from the manager who once she set up the refund back to my credit card throws my receipts and credit card on the counter without giving me an apology or accepting responsibility for their mistake. Manager and employees a-like lack focus and the discipline to attend to the needs of us customers. Is pathetic how these individuals run this establishment.

Called in order but lead staff member didn't authorized to prepare untill I arrived ? not busy at the time... so they rushed the order and the end result was terrible!