Boss Coffee Creamery - Reno

I wish I felt like this place deserved one star... stopped in for a coffee while shopping and ordered two drinks off their special. After saying it five times, pointing to the menu and waiting literally eight minutes for her to find it in the system, I watched them make the iced drinks. The first make a hot drink and dump it over the ice, melting it, and add more ice to stop it off. Cant taste any flavor because the drink is watered down milk... don't waste your time or money.

Maintains a nice aesthetic given the environment of the mall. The menu has great variety and they seem to use quality ingredients. We got the special which was a tiger boba and it tasted creamy and delicious. We also got one of the brownies which they said was homemade; flavor was excellent. Friendly service and seems to be a family business. I would definitely visit again.

2 stars for decent customer service. Really wanted to like this place! Something that really turned me off about Boss coffee creamery is the fact that they nickle dimed me.. They charge for whip cream caramel also 1$ for espresso in a frappe. For 2 frappe's, I paid 17.79.. Next time, I'll just go to Starbs! Supporting local businesses is really important to me, but price gouging doesn't really sit well with me. Never have I paid that much for my caffeine fix. Lesson learned today, always always always check prices on everything before going up to order. You will not be made aware of the extra hidden costs, not until you have your card swiped you realize how much it all is. Atleast the frappe tasted yummy. Won't be back.

Ever need a quick pick-me-up after going in and out of 3 stores? Stop at Boss Coffee and Creamery then! Get coffee or get some ice cream or be like me and order both. I recommend their hot coffees

Best part of this coffee counter is that ot is not over priced and no long lines.